GEMO COOKIES POLICY

Last updated: 17th March, 2025

This Cookies Policy aims to inform you of the use of cookies by Gemo Limited (“Gemo”, “we” or “us”) in relation to the direct-to-consumer websites of Gemo (“Websites”). This Cookies Policy should be read together with our Privacy Policy, which is available https://gemoglobal.com/policies/privacy-policy

We power our Websites using the Shopify platform and Shopify places cookies for visitors to our Websites in order to provide website functionality and/or reporting and analytics. While Gemo tries to keep the information in this Cookies Policy up-to-date, please note that the information in this Cookies Policy represents the status last updated and accurate as at the date stated above. Due to the constant innovation of our Websites and the involvement of Shopify and other third parties in the use of cookies, it is possible that not all cookies and information are set out in this Cookies Policy. We reserve the right to amend this Cookies Policy from time to time. We will inform you of any material changes via the Websites.

We will always ask for your consent to place cookies or other similar technologies on your device, except where it is strictly necessary for us to do so in to provide you with a service that you have requested. Please indicate your preferences to our use of non-essential cookies through the cookies banner which appears on the bottom of our Websites.

What are cookies?

Cookies are small data files that a website automatically downloads to a user’s computer or mobile device when they visit the site. They are primarily used in helping the website recognise a user that has visited the site previously (such as remembering the user’s login, language, font size and other display preferences). They may store account and password information so the user does not have to keep re-entering them whenever they come back to the website or browse from one webpage to another.

How do we use cookies and for what purposes?

Our Websites use a number of different cookies to distinguish you from other users of our Websites. This helps us to provide you with a good experience when you browse our Websites.

Please see more details about the types of cookies we use below:

    • Strictly necessary cookies – These are cookies that are required for the operation of our Websites. Our Websites use cookies to allow you to navigate and use the key features on the site. They include, for example, cookies that enable you to log-in for secure areas of our Websites, use a shopping cart or make use of online payment services.
    • Analytical/performance cookies – These cookies allow us to recognise and count the number of visitors and to see how visitors move around our Websites when they are using the site. This helps us to improve the way our Websites work, for example, by ensuring that users are finding what they are looking for easily.
    • Functionality cookies – These cookies are used to recognise you when you return to our Websites. This enables us to personalise our content for you – for example, to remember your preferences, such as your choice of language or region.
    • Targeting cookies – These cookies record your visit to this Website, the pages you have visited and the links you have followed. We will use this information to make our Website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Depending on how long the cookies remain in your browser, they may also be divided into two different groups: session cookies and persistent cookies.

    • Session cookies – These cookies expire at the end of your browser session (usually when you exit the browser). These cookies allow us to recognise and link your actions during a browsing session to ensure that you will not be asked for the same information you have previously given during your visit to the Websites. Cookies allow you to proceed through the Websites quickly and easily without having to authenticate or reprocess each new area you visit. We may use the cookies to analyse user behaviour, such as the pages which have been visited during the session, in order to improve your overall experience, for example enabling us to determine and display more relevant content.
    • Persistent cookies These cookies are stored on your device in-between browsing sessions. These cookies enable us to collect information such as number of visitors to the site and pages visited in order to analyse user behaviour. This information is collected in an anonymous form and may be collated with similar information received from other users to enable us to compile reports in order to develop and improve user experience by displaying more tailored and relevant content.

You can find out more information about the individual cookies we use and the purposes for which we use them in the table below:

Name

Description

Duration

Category

1st/3rd Party

_ab

Used to control when the admin bar is shown on the Websites.

2 weeks

Strictly necessary

1st party

_cmp_a

Used for managing customer privacy settings.

1 day

Strictly necessary

1st party

_customer_account_shop_sessions

Used in combination with the _secure_account_session_id cookie to track user sessions for new customer accounts.

30 days

Strictly necessary

1st party

_secure_account_session_id

Used to track a customer's session for new customer accounts.

30 days

Strictly necessary

1st party

_secure_session_id

Used to track a user's session through the multi-step checkout process and keep their order, payment and shipping details connected

1 day

Strictly necessary

1st party

_shopify_country

Used for shops where pricing currency/country is set from GeoIP by helping avoid GeoIP lookups after the first request.

session

Strictly necessary

1st party

_shopify_m

Used for managing customer privacy settings.

1 year

Strictly necessary

1st party

_shopify_tm

Used for managing customer privacy settings.

30 minutes

Strictly necessary

1st party

_shopify_tw

Used for managing customer privacy settings.

2 weeks

Strictly necessary

1st party

_storefront_u

Used to facilitate updating customer account information.

1 minute

Strictly necessary

1st party

_tracking_consent

Used to store a user's preferences if a merchant has set up privacy rules in the visitor's region.

1 year

Strictly necessary

1st party

card_update_verification_id

Used to support verification when a buyer is redirected back to Shopify after completing 3D Secure during checkout.

1 day

Strictly necessary

1st party

cart

Contains information related to the user's cart.

2 weeks

Strictly necessary

1st party

cart_currency

Used after a checkout is completed to initialize a new empty cart with the same currency as the one just used.

2 weeks

Strictly necessary

1st party

cart_sig

A hash of the contents of a cart. This is used to verify the integrity of the cart and to ensure performance of some cart operations.

2 weeks

Strictly necessary

1st party

cart_ts

Used in connection with checkout.

2 weeks

Strictly necessary

1st party

cart_ver

Used in connection with the shopping cart

2 weeks

Strictly necessary

1st party

checkout

Used in connection with checkout.

4 weeks

Strictly necessary

1st party

checkout_prefill

Encrypts and stores URL parameters containing personal information which are used in cart permalink URLs.

5 minutes

Strictly necessary

1st party

checkout_queue_checkout_token

Used in connection with payments.

1 year

Strictly necessary

1st party

checkout_queue_token

Used in connection with payments.

1 year

Strictly necessary

1st party

checkout_session_lookup

Used in connection with checkout.

3 weeks

Strictly necessary

1st party

checkout_session_token

Used in connection with payments.

3 weeks

Strictly necessary

1st party

checkout_token

Used in connection with the checkout service.

1 year

Strictly necessary

1st party

checkout_worker_session

Used in connection with payments.

3 days

Strictly necessary

1st party

cookieconsent_status

Associated with the app Consentmo GDPR Compliance and is used for storing the customer's consent.

1 year

Strictly necessary

3rd party

cookieconsent_preferences_disabled

Associated with the app Consentmo GDPR Compliance and is used for storing the customer's consent.

1 day

Strictly necessary

3rd party

cookietest

Used to determine whether the user's browser accepts cookies

1 minute

Strictly necessary

1st party

customer_account_locale

Used to keep track of a customer account locale when a redirection occurs from checkout or the Websites to customer accounts.

1 year

Strictly necessary

1st party

customer_account_new_login

Used in connection with user identification.

20 minutes

Strictly necessary

1st party

customer_account_preview

Used in connection with user identification.

7 days

Strictly necessary

1st party

customer_payment_method

Stores what payment method is being updated for subscriptions.

1 hour

Strictly necessary

1st party

customer_shop_pay_agreement

Used to help verify a new Shop Pay payment instrument.

1 minute

Strictly necessary

1st party

discount_code

Stores a discount code (received from an online store visit with a URL parameter) in order to the next checkout.

session

Strictly necessary

1st party

dynamic_checkout_shown_on_cart

Adjusts checkout experience for buyers that proceed with regular checkout versus dynamic checkout.

30 minutes

Strictly necessary

1st party

hide_shopify_pay_for_checkout

Set when a buyer dismisses the Shop Pay login modal during checkout, informing display to buyer.

session

Strictly necessary

1st party

identity-state

Stores state before redirecting customers to identity authentication.

1 day

Strictly necessary

1st party

identity_customer_account_number

Stores an identifier used to facilitate login across the customer's account and storefront domains.

12 weeks

Strictly necessary

1st party

identity_state

Used  in connection with customer authentication.

1 day

Strictly necessary

1st party

keep_alive

Used when international domain redirection is enabled to determine if a request is the first one of a session.

2 weeks

Strictly necessary

1st party

localization

Used to localize the cart to the correct country.

2 weeks

Strictly necessary

1st party

logged_in

Identity logged-in hint.

12 weeks



login_with_shop_finalize

Used to facilitate login with Shop.

5 minutes

Strictly necessary

1st party

master_device_id

Permanent device identifier used in conjunction with merchant login.

2 years

Strictly necessary

1st party

order

Used to allow access to the data of the order details page of the buyer.

3 weeks

Strictly necessary

1st party

pay_update_intent_id

Stores an ID of a Shop Pay billing agreement update intent, required for a callback after verifying a new Shop Pay payment instrument.

20 minutes

Strictly necessary

1st party

preview_theme

Used to indicate whether the theme is being previewed.

session

Strictly necessary

1st party

previous_step

Used in connection with checkout.

1 year

Strictly necessary

1st party

profile_preview_token

Used for previewing checkout extensibility.

5 minutes

Strictly necessary

1st party

remember_me

Used to prefill checkout with the details from the previous checkout.

1 year

Strictly necessary

1st party

secure_customer_sig

Used to identify a user after they sign into a shop as a customer so they do not need to log in again.

1 year

Strictly necessary

1st party

shop_pay_accelerated

Indicates if a buyer is eligible for Shop Pay accelerated checkout.

1 year

Strictly necessary

1st party

shopify-editor-unconfirmed-settings

Stores changes Gemo does in the editor to update the preview.

1 day

Strictly necessary

1st party

shopify_pay

Used to log in a buyer into Shop Pay when they come back to checkout on the same store.

1 year

Strictly necessary

1st party

shopify_pay_redirect

Used to accelerate the checkout process when the buyer has a Shop Pay account.

60 minutes

Strictly necessary

1st party

source_name

Used in combination with mobile apps to provide personalised checkout behaviour when browsing a compatible mobile app store.

session

Strictly necessary

1st party

storefront_digest

Stores a digest of the storefront password, allowing Gemo to preview its storefront while it's password protected.

2 years

Strictly necessary

1st party

tracked_start_checkout

Used in connection with checkout.

1 year

Strictly necessary

1st party

wpm-test-cookie

Used to check if the user's browser supports cookies, essential for providing a functional website experience.

session

Strictly necessary

1st party

_landing_page

Capture the landing page of visitor when they come from other sites.

2 weeks

Strictly necessary

1st party

_orig_referrer

Allows Gemo to identify where people are visiting us from.

2 weeks

Strictly necessary

1st party

__utma

Used to track the number of times a user has visited the website. It calculates how many days and visits it takes a user to make a purchase on the website by keeping track of when their first and last visit was in relation to their purchase.

2 years

Analytical

3rd party

_ga

Associated with Google Universal Analytics

2 years

Analytical

3rd party

_gat

Associated with Google Universal Analytics

1 minute

Analytical

3rd party

_gid

Placed by Google Analytics to store and count pageviews. It is used to track sessions, evaluate engagement, and view insights and overall traffic trends.

1 day

Analytical

3rd party

_shopify_fs

This cookie is associated with Shopify's analytics suite.

30 minutes

Analytical

1st party

_shopify_s

Used to identify a given browser session/shop combination. Duration is 30 minute rolling expiry of last use.

30 minutes

Analytical

1st party

_shopify_sa_p

Capture the landing page of visitor when they come from other sites to support marketing analytics.

30 minutes

Analytical

1st party

_shopify_sa_t

Capture the landing page of visitor when they come from other sites to support marketing analytics.

30 minutes

Analytical

1st party

_shopify_y

Shopify analytics.

1 year

Analytical

1st party

CLID

Microsoft Clarity set this cookie to store information about how visitors interact with the website. The cookie helps to provide an analysis report. The data collection includes the number of visitors, where they visit the website, and the pages visited.

1 year

Analytical

3rd party

customer_auth_provider

Associated with Shopify's analytics suite.

Session

Analytical

1st party

customer_auth_session_created_at

Associated with Shopify's analytics suite.

Session

Analytical

1st party

omnisendSessionID

This cookie is set by the provider Omnisend. This cookie is used for setting a unique ID for the session. The cookie collects information on visitor behaviour on the website for statistical purposes.

30 minutes

Analytical

3rd party

soundestID

This cookie is set by the provider Omnisend. This cookie is used for determining if a visitor is new to the website or the visitor had visited before.

session

Analytical

3rd party

__atuvc

Associated with the AddThis social sharing widget, which is commonly embedded in websites to enable visitors to share content with a range of networking and sharing platforms. It stores an updated page share count.

13 months

Functional

3rd party

__atuvs

Associated with the AddThis social sharing widget. It stores performed actions on the website.

1 year

Functional

3rd party

omnisendShopifyCart

Used to monitor the content of a cart in a session

Session

Functional

3rd party

__adroll

Set by AdRoll to identify users across visits and devices. It is used by real-time bidding for advertisers to display relevant advertisements.

1 year

Targeting

3rd party

__adroll_fpc

AdRoll sets this cookie to target users with advertisements based on their browsing behaviour.

1 year

Targeting

3rd party

__adroll_v4

This cookie is associated with AdRoll.

1 year

Targeting

3rd party

__ar_v4

This cookie is associated with AdRoll.

1 year

Targeting

3rd party

BizoID

Set by LinkedIn to enable website owners to learn about users on their site based on their LinkedIn profile data, to improve targeting.

1 month

Targeting

3rd party

_fbc

Facebook sets this cookie to store last visit.

2 years

Targeting

3rd party

_fbp

Facebook sets this cookie to store and track interactions.

3 months

Targeting

3rd party

_uetsid

Used by Bing Ads to store and track visits across websites.

1 day

Targeting

3rd party

_uetvid

Used by Microsoft Advertising to store a unique, anonymized visitor ID to personalize marketing.

13 months

Targeting

3rd party

GPS

Associated with YouTube which collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites.

Session

Targeting

3rd party

IDE

Used to store information about how the user uses the website to present them with relevant ads and according to the user profile.

2 years

Targeting

3rd party

MUID

Microsoft Bing sets this cookie to identify unique web browsers visiting Microsoft sites. These cookies are used for advertising, site analytics, and other operational purposes.

1 year

Targeting

3rd party

PREF

Set by YouTube to store user preferences like language, format of search results and other customizations for YouTube Videos embedded in different sites.

8 months

Targeting

3rd party

 

Third party cookies

Our Websites also deploy third party cookies, over which we have no control. These named third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third party cookies are likely to be analytical cookies or performance cookies or targeting cookies. [In specific, these cookies may be used to remember how you use our Websites, your recent searches, your previous interaction with an advertiser’s ads or search results, or your visit to an advertiser’s website. Such information is collected in order to enable advertising of our Websites on third party sites or search engines, place ads relevant for you, improve the reports on campaign results or avoid that you see the same ads several times. 

    Please note the following third parties may deploy cookies on our Websites: 

    • Adroll Group
    • Bing Ads
    • Cloudflare
    • Consentmo
    • DoubleClick
    • Google Analytics
    • LinkedIn
    • Meta Platforms
    • Microsoft
    • Omnisend
    • Soundest
    • YouTube

    How to control cookies (Notice of Right to Opt-Out)

    You can withdraw any consent to the use of cookies or manage any other cookie preferences by updating your preferences by clicking “PREFERENCES” in the cookies banner on our Websites. It may be necessary for you to refresh the page for the updated settings to take effect.   

    You may also be able to manage preferences for cookies directly from within your own browser and prevent third parties from installing cookies on your device. Through the browser preferences, it is also possible to delete cookies installed in the past, including the cookies that might possibly have saved the consent for the installation of cookies by our Websites. It is important to note that by disabling certain cookies, the functioning of our Websites may be compromised. Find out how to manage cookies on popular browsers:

    To find information relating to other browsers, please visit the browser developer's website.

    To find out more about cookies, including how you can view the cookies which have been set and how you can manage and delete them, please visit http://www.allaboutcookies.org.

    Contact Us

    If you have any questions about this Cookies Policy or wish to contact us in connection with any information contained in this Cookies Policy, please do not hesitate to contact us at:

     
    Email: contact@gemoglobal.com
    Address: Room 2103, Futura Plaza, 111-113 How Ming Street, Kwun Tong, Kowloon, Hongkong SAR, China